Failed SASSA Status Check 2024, Appeal review time, possible reasons with their solutions and so on, Know all

By Dhruv Gupta

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Failed SASSA Status Check 2024

Failed SASSA Status Check 2024 : Are you feeling frustrated because of the failed SASSA status check in 2024? If yes, then there might be a few reasons behind it. Don’t panic, dig a little deeper to know the few reasons behind the failed status. 

Failed SASSA Status Check 2024: Overview table

Status Failed SASSA Status Check 2024
Possible reasons Typos or incorrect information Incomplete application Technical error Identify verification failed Application not yet processed 
Time to appeal File an appeal within 30 days from the date of rejection 
Appeal review time 90 days
File processing time 30 days 

To check your SASSA status for 2024, visit the official website at https://srd.sassa.gov.za. For detailed information and guidance, be sure to read the accompanying article.

Failed SASSA Status Check 2024: Possible reasons 

  • Typos or incorrect information 

This is the most common mistake made by most people. Therefore, double-check all the information that you are entering. Pay attention to details like South African ID number, Name, Registered phone number, banking details, or any other required information. 

Solution

Recheck all the entered information and make sure you have entered all the information correctly. 

  • Incomplete application 

You might have missed filling out a particular section of the application. Double-check everything that you have filled out the entire application because an incomplete application will lead to a failed SASSA status. 

Solution

The simple solution to it is that go through each section methodically and ensure you have entered all the asked information. Every bit of information has its own value no matter how big or small it is. 

  • Technical Error 

Sometimes, failed status can be a reason due to technical glitches and server issues. 

Solution

First, head over to the site https://srd.sassa.gov.za. Just make sure all the information present in your application is correct and complete. Then wait for 6 to 12 hours before rechecking your status. This allows the technical glitches to be fixed and to process your application. If the issue was due to a technical error then it will be sorted. 

You can also consider changing your web browser to solve the issue. 

  • Identify verification failed 

Sometimes, at your end, you may have entered all the information correctly but if it does not match with the records present at DHA (Department of Home Affairs) then it will lead to the failed status. 

Solution

Don’t worry, there is a simple solution to this problem. Just have a look at this guide: 

  • First of all, visit the SASSA web portal at https://srd.sassa.gov.za/sc19/reconfirmation/auth. Here, on this page, enter your South African ID number and phone number that you use for the SASSA application.
  • Make sure you enter all the information correctly and then click on ‘send SMS’. Now, you will receive a one-time password at your registered mobile number. 
  • After enter OTP, the portal will display all the information that you have submitted during the application filling process such as your ID, banking details, and contact number. Take your time and review all the information. Check if there are mistakes or inaccuracies present. 
  • Next, fill out the screening questionnaire present on the portal. This is a part of the reconfirmation process and is very important for your application’s reassessment. 
  • Correct all the information complete questionnaire and resubmit your application. 
  • Remember your submitted information might take up to 30 days to be processed. 

If the status has not yet changed then call toll-free number: 0800 60 1011 or visit your nearest SASSA local office. 

  • Application not yet processed

Sometimes, there could be chances of not processing of application which results in not reflecting the updated status yet. 

Solution

Just wait for a few hours or days. Remember application process takes up to 30 days. So wait for a few days and then recheck. 

File an appeal

In the end, if nothing works then filing an appeal is your right and it is a crucial step to ensure that your application gets a fair reconsideration. Don’t hesitate to take your right to appeal if you think that your application has been declined wrongly. 

Wrapping it all up

Encountering a ‘SASSA status check failed” notification can cause frustration but it is important to relax and understand what happens or what to do next. Use the above-written guide and navigate the solutions. 

Important Link

Official WebsiteClick Here
HomepageClick Here

Read Also

FAQs

What should I do if nothing out of the above-given solutions work?

File an appeal. 

When I can file an appeal?

One can file an appeal within 30 days from the date of rejection. 

How much time do the authorities take to review the appeal?

90 days. 

What is the SASSA helpline number?

0800 60 10 11. 

Dhruv Gupta

Dhruv Gupta is a journalist with a postgraduate degree in journalism and currently works as a Sub-editor and part-time writer with excellent knowledge of exams, government aid, and other topics., making sure each one is clear and engaging. His experience helps deliver news that matters to readers.

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